When I bought some new disks, they told me I had to upgrade my program. The
upgrade disk kept freezing up every time I tried to install it. I was afraid
I would somehow lose the data I had, so asked a computer store owner to try
it. His computer froze also. Bad products, he said. I gave up.

Caroline



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>In a message dated 4/16/98 8:09:05 PM Central Daylight Time, MAILER-
>[email protected] writes:
>
><< Hi - I'm sorry to ask a question that doesn't relate to a specific family,
>but
> I think I am going to go crazy if I don't figure this out!! :)  I bought
> Ultimate Family Tree a few months ago.  Along with the program came some
> Social Security Death Index disks, along with some letter writing features,
> etc.   I cannot, no matter what I try, get my CD rom to read these disks.  My
> CD drive reads every other disk I put into it, but not either one of these.
>I
> have been through many letters with their technical support person, and she
> finally sent me new CDs, as we both thought the old ones might be the
>problem.
> Well, the new CDs aren't getting read either.  Has anyone else bought this
> program or had similar difficulties?  Any ideas would be so appreciated!
> Thanks for reading!
> Lisa in Colorado >>
>
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>Date: Thu, 16 Apr 1998 21:08:30 EDT
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>Subject: Ultimate Family Tree question
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>
>Hi - I'm sorry to ask a question that doesn't relate to a specific family, but
>I think I am going to go crazy if I don't figure this out!! :)  I bought
>Ultimate Family Tree a few months ago.  Along with the program came some
>Social Security Death Index disks, along with some letter writing features,
>etc.   I cannot, no matter what I try, get my CD rom to read these disks.  My
>CD drive reads every other disk I put into it, but not either one of these.  I
>have been through many letters with their technical support person, and she
>finally sent me new CDs, as we both thought the old ones might be the problem.
>Well, the new CDs aren't getting read either.  Has anyone else bought this
>program or had similar difficulties?  Any ideas would be so appreciated!
>Thanks for reading!
>Lisa in Colorado
>
>

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